digger Platform Account Terms

We at digger set out the terms under which you access and use our platform for sportsbook betting, live-dealer games, slots, and esports markets. By creating an account on digger, you agree to these terms. We enforce them to protect both your interests and our operational integrity.

These terms describe your rights and obligations when you deposit funds, place bets or play games on digger, and withdraw your balance. They cover account eligibility, payment methods including DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, and bank transfers via mobile banking, local payment, online payment, and e-wallet. They also set out how we handle disputes and what our responsibilities are to you.

Our services are available only where local law permits. Users are responsible for verifying that access and use comply with their own jurisdiction's law.

Account Opening and Eligibility on digger

To open an account on digger, you must be at least 18 years old and a resident of a jurisdiction where our services are legally available. We require you to provide your name, date of birth, email address, and phone number. You are responsible for ensuring the information you provide is accurate and current. Any false or misleading information may result in account suspension.

When you create a digger account, you agree to use it for your own personal gaming and betting activity only. You may not transfer your account to another person, nor may you operate multiple accounts from the same person or device. We monitor for duplicate accounts and reserve the right to close any accounts we believe violate this rule.

digger conducts standard verification checks on all new accounts. We may request government ID, proof of address, and payment method verification before you can withdraw funds. This process complies with standard anti-fraud and account-security practices. Once verified, you can access our full range of games—Liga 1 and football markets, live-dealer tables, slots, and esports betting.

Deposits, Withdrawals, and Payment Methods

We accept deposits on digger via DANA, e-wallet, mobile banking, local payment, online payment, and e-wallet for mobile wallets, plus direct bank transfers from mobile banking, local payment, online payment, and e-wallet. Deposits are typically credited to your digger account within minutes of payment. Your account balance covers all activities on our platform—sportsbook markets covering Liga 1, Piala Indonesia, Piala AFF, and Champions League, live-dealer tables with blackjack and roulette, slot games, and esports markets.

To withdraw funds from digger, you must request a withdrawal through your account dashboard. We process withdrawals to the same payment method you used to deposit, subject to successful verification. Withdrawals to mobile wallets typically complete within hours; bank transfers depend on your bank's processing window and usually complete within one to two business days. We do not charge withdrawal fees, but your bank or wallet provider may apply their own charges.

You are responsible for ensuring your payment method details are correct before requesting a withdrawal. If a withdrawal fails due to incorrect bank details or wallet issues, we will attempt to reverse it and credit your digger account. You should contact your bank or wallet provider to resolve any payment processing issues on their end.

Bonus Terms and Conditions

digger may offer welcome bonuses or promotional offers to new or existing users. Any bonus terms are displayed in your account when you are eligible. Bonuses typically come with wagering requirements or other conditions—for example, you may need to place a certain number of bets before you can withdraw bonus funds. We display all bonus conditions in your account dashboard and in our promotions section.

Bonuses are awarded at our discretion and may be subject to verification. We reserve the right to cancel or modify any bonus offer. Bonuses may not be combined with other offers unless we explicitly state otherwise. If you breach any bonus condition—for example, by attempting to withdraw before meeting wagering requirements—we may forfeit the bonus and any related winnings.

Betting Rules and Game Outcomes

When you place a bet on digger's sportsbook or play any game, your prediction or game activity is final once submitted. For sportsbook bets, we settle bets based on official results from the relevant league or tournament body. For Liga 1 matches, Piala AFF tournaments, and Champions League fixtures, we rely on official announcements. For live-dealer games like blackjack and roulette, outcomes are determined by the game engine and live-dealer actions. For slots, outcomes are determined by the game's random number generator.

We do not offer refunds on lost bets or losing game rounds. Winning bets and games are credited to your account balance automatically. If you believe a settlement decision is incorrect, you may dispute it through our support team within 48 hours of the event. We will review your claim and respond within five business days.

Account Suspension and Closure

We may suspend or close your digger account if we suspect you are breaching these terms, engaging in fraudulent activity, using bonus offers inappropriately, or operating multiple accounts. We may also suspend your account if required by law or if we detect unusual activity that suggests compromise of your account security.

If we suspend your account, we will attempt to notify you through the email or phone number on file. If your account is suspended, you cannot place new bets or play new games, but your balance remains in your account. If we close your account permanently, we will credit any remaining balance to your verified payment method within 10 business days.

Liability and Dispute Resolution

We provide digger "as-is" and undertake no guarantee that the platform will be uninterrupted or error-free. We are not liable for technical outages, connectivity issues, or loss of data unless caused directly by our negligence. We are also not liable for losses arising from incorrect account information, compromised passwords, or payment method errors on your part.

If you have a dispute with digger, contact our support team first. We will investigate your claim and respond within five business days. If we cannot resolve your dispute to your satisfaction, we may refer the matter to an independent dispute resolution service or, if required, to the applicable courts or regulatory bodies in your jurisdiction.

Data Protection and Privacy

We collect and store your personal information—name, email, phone, payment details, and betting history—to operate digger, verify your account, process payments, and comply with legal obligations. We do not sell your data to third parties. Your information is protected by standard security practices including encryption and access controls. For full details, refer to our privacy policy.

Jurisdiction and Governing Law

digger operates under the laws of our registered jurisdiction. Our services are available only where local law permits. If you access digger from a jurisdiction where online wagering or gaming is prohibited, you do so at your own risk. We do not accept liability for users who breach local law by accessing our platform.

These terms are governed by the laws of our operating jurisdiction. Any legal action arising from these terms or your use of digger must be brought in the courts of that jurisdiction, unless we agree otherwise in writing.

Changes to These Terms

We may modify these terms at any time. Any substantial changes will be notified to you via email at least 14 days before they take effect. Continued use of digger after changes take effect means you accept the modified terms. If you do not agree with changes, you may request account closure and any remaining balance will be returned to your verified payment method.

Your Rights and Responsibilities

By using digger, you acknowledge that you are responsible for your own account security. You must keep your password confidential and notify us immediately if you suspect unauthorized access. We are not liable for losses arising from compromised passwords or unauthorized use of your account if you have not notified us of the breach.

You also acknowledge that you understand the rules and risks associated with betting and gaming. digger provides rules and game information through the platform and our support team. It is your responsibility to read and understand these before placing bets or playing games.

Contact and Support

If you have questions about these terms, your digger account, payments, or game rules, contact our support team through the help centre in your account dashboard. We offer English-language support via live chat and email. We aim to respond to all inquiries within 24 hours. During major events like Liga 1 fixtures, Piala AFF tournaments, Idul Fitri, Idul Adha, or Imlek holidays, our response time may be longer due to higher inquiry volume.

These terms constitute the entire agreement between you and digger regarding your use of our platform. If any provision of these terms is invalid, the remaining provisions continue in force. We will make reasonable efforts to resolve any conflict between these terms and applicable law in the jurisdictions where we operate.